Privacy Policy

At Travolayer (collectively "we", "us", "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit travolayer.com and use our travel booking services.

1. Information We Collect

We collect information that identifies or could reasonably be linked, directly or indirectly, with you ("personal information"):

  • Personal Identifiers: Name, postal address, email address, IP address, passport number (for international travel), and loyalty program details.
  • Financial Information: Payment card details and billing addresses required to process your bookings securely.
  • Commercial Information: History of flights searched, routes considered, and travel services purchased.
  • Technical Data: Browser type, time zone settings, and operating system used to access our site.

2. How We Use Your Information

We process your data primarily to fulfill our contract with you. This includes:

  • Completing your flight, hotel, or car rental reservations.
  • Sending critical travel alerts, schedule changes, and booking confirmations.
  • Detecting and preventing fraudulent transactions to keep your payments safe.
  • Improving our website performance based on how you interact with our pages.

3. Information Sharing

We do not sell your personal data. However, to complete your travel, we must share your information with:

  • Travel Suppliers: Airlines and hotel chains you have booked with.
  • Payment Processors: To securely handle your credit or debit card transactions.
  • Legal Authorities: When required by law to comply with security or border control regulations.

4. Data Security

We use industry-standard Secure Socket Layer (SSL) encryption to protect your data during transmission. Our servers are monitored 24/7 to prevent unauthorized access and ensure your travel documents remain confidential.

5. Data Retention

We keep your personal information only as long as necessary to provide the services you requested, or for essential legal purposes such as maintaining business records for tax audits.

6. Your Rights

Depending on your jurisdiction, you have the right to access, correct, or request the deletion of your personal data. You may also opt-out of marketing emails at any time by clicking the "unsubscribe" link at the bottom of our communications.

7. Third-Party Links

Our website may contain links to third-party websites (like airline check-in portals). We do not control these sites and encourage you to read the privacy policy of every website you visit.

Questions or Concerns?

If you have any questions about this Privacy Policy or our data practices, please reach out to our privacy officer at support@travolayer.com.